No Data Sales
We do not sell your personal data or health data to advertisers, brokers, or other third parties.
Privacy Policy for Teo
Clear terms for how Teo handles your training, health, and connected-service data.
This policy applies to the Teo mobile app, connected service integrations, and this website. It reflects the current product and integration roadmap as of April 3, 2026.
Effective Date: February 14, 2026
Last Updated: April 3, 2026
Consent-Based Integrations
Connected-service sync happens only when you authorize Teo to access or send data to a provider.
Deletion and Access Rights
The privacy policy describes rights Teo intends to support, including access, correction, portability, and deletion.
1. Introduction
Welcome to Teo ("we," "our," or "us"). We are committed to protecting your privacy and safeguarding your personal health and fitness information when you use the Teo mobile app, our website, and any connected services you choose to authorize.
By using Teo, you consent to the data practices described in this policy. If you do not agree with this Privacy Policy, please do not use the app or website.
2. Information We Collect
We collect information needed to deliver a personalized AI coaching experience, operate the product, and support authorized integrations.
Personal Information
Identity data such as your name, email address, date of birth, profile photo, height, weight, gender, and age when required to personalize coaching and training-load calculations.
Health and Fitness Data
Workouts, sport type, distances, durations, elevation, heart rate, resting heart rate, HRV, power, speed, cadence, GPS traces, and sleep or recovery metrics when synced.
Device and Technical Data
Device model, operating system version, identifiers, IP address, feature usage, and crash or reliability data needed to operate and improve the product.
3. How We Use Your Information
We use your data solely to provide and improve Teo's coaching features and connected-service workflows. We do not sell your personal data or health data.
Plan Generation
Training history, biometrics, and goals are processed to generate personalized schedules and structured workouts.
Adaptive Coaching
Completed workouts and recovery signals are used to adjust future training load, intensity, and recommendations.
Coach Chat
Recent workout context and profile information help Teo answer questions and provide coaching guidance that is relevant to you.
Integration Sync
Authorized provider connections are used to publish planned workouts, import completed activity data, and reconcile planned versus completed training.
4. Third-Party Integrations and Data Sharing
We share information only with trusted processors, providers you choose to connect, or when required by law. The cards below describe the current Teo service providers and the planned direct or conditional integrations that matter for product and privacy review.
Direct integrations will roll out incrementally as Teo moves beyond brokered delivery flows.
Active service provider
Supabase
Supabase provides secure cloud database hosting, authentication, and core data storage for Teo account, workout, and sync records.
Active service provider
Google Gemini
Google Gemini powers plan-generation and coaching content. Data sent for these features is minimized and anonymized where possible and handled subject to Google's enterprise privacy commitments.
Planned / rolling out
Intervals.icu
If you connect Intervals.icu, Teo may publish planned workouts to your Intervals calendar and, in later phases, read limited Intervals-native calendar or activity data to reconcile planned versus completed training. Intervals.icu is intended as a near-term workout-delivery broker while cleaner direct provider integrations continue to roll out.
Planned direct integration
Strava API
Strava is planned as a direct completed-activity ingest path and webhook-driven sync source. Data obtained from Strava is used to analyze your fitness progress inside Teo and is not used to train global AI models.
Planned direct integration
Garmin Connect
Garmin is the long-term direct workout-delivery and activity-sync path. If approved and enabled, Teo will follow Garmin's restrictions on caching, permissions, and retention.
Planned / conditional
Apple HealthKit and Google Health Connect
When enabled, we request only the data types necessary for training analysis, such as workouts, heart rate, and sleep. This data is never used for advertising, marketing, or generalized use-based data mining.
Planned beta integration
MyWhoosh
MyWhoosh is a planned direct bike-workout delivery path for supported athletes. It will be enabled only when the integration is stable enough to support reliable upload and scheduling.
If you authorize Intervals.icu or future provider integrations, Teo will use only the scopes and data needed for the enabled feature. If you also connect downstream services inside another platform, those services remain governed by that platform's own permissions and privacy policies unless you separately authorize a direct Teo integration with that provider.
5. Data Security
We implement technical and organizational safeguards designed to protect your data and limit access to what is necessary to operate the service.
Encryption
Data is encrypted in transit with TLS and protected at rest within our database and infrastructure.
Row Level Security
Database policies are designed so users can access only their own records unless a privileged service path is required.
Access Control
Internal access is restricted to authorized personnel and validated service-provider workflows.
6. Your Rights
Regardless of your location, Teo aims to support access, deletion, portability, and correction rights consistent with applicable privacy laws, including GDPR and CCPA concepts.
Right to Access
You can request a copy of the personal data we hold about you.
Right to Deletion
You can request deletion of your account and associated Teo data, including through the Delete Account flow in the app when available.
Right to Portability
You can request export of your workout history and related account data in standard formats where available.
Right to Rectification
You can correct inaccurate profile information and ask us to fix data that is incomplete or inaccurate.
You can also revoke optional provider access by disconnecting integrations where available and by updating permissions with the relevant provider.
7. Data Retention and Deletion
- We retain your personal and health data only while your account remains active or as otherwise needed to provide the service.
- When you delete your account or submit a validated deletion request, your account and associated Teo data are permanently deleted from our servers within 30 days.
- Encrypted backups may retain data for up to 90 days before they are overwritten.
- If Teo sends data to a provider you authorize, such as Intervals.icu or future direct integrations, that provider's own retention and deletion practices may also apply to the copy stored on its systems.
8. Children's Privacy
Teo is not intended for children under 13. We do not knowingly collect personal information from children under 13, and if we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the Last Updated date shown above.
10. Contact Us
If you have questions about this Privacy Policy, contact us using the address below. Product rights and deletion flows should be implemented in the app and backend where applicable.
General contact
hello@teocoaching.ca
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